Effective Date: 7 October 2024
At UIF Admin, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA) and other applicable South African laws.
1. Information We Collect
We collect and process personal information that is necessary to provide our services, including:
- Full name
- Contact details (email address, phone number, and physical address)
- Identification or company registration number
- Employment details related to UIF registration (employee names, ID numbers, etc.)
This information is voluntarily provided by you when you:
- Contact us via our website or other communication channels
- Request our UIF registration services
- Complete our forms or surveys
- Subscribe to our newsletter
2. How We Use Your Information
We use the personal information you provide to:
- Process UIF registrations for domestic workers and employers
- Update and maintain your UIF profile at the Department of Labour
- Communicate with you regarding your UIF registration or other inquiries
- Send important updates about changes in UIF regulations or our services
- Improve our services and customer experience
We will never use your information for any purpose outside the scope of our services unless you give us explicit consent.
3. Sharing Your Information
We respect your privacy and will not sell, trade, or share your personal information with any third parties except:
- When required by law or to comply with legal processes
- When necessary to provide our services (such as sharing details with the Department of Labour)
- With your consent
Any third parties with whom we share information are required to comply with the same privacy standards that we follow.
4. Data Protection and Security
We take appropriate technical and organisational measures to ensure your personal information is protected against loss, misuse, unauthorised access, disclosure, alteration, or destruction. These measures include:
- Secure servers and encryption for data transmission
- Regular updates to security software
- Limited access to personal information by authorised personnel only
5. Your Rights
You have the following rights regarding your personal information:
- Access: You can request details of the personal information we hold about you.
- Correction: You can ask us to update or correct inaccurate information.
- Deletion: You can request that we delete your personal information if it is no longer needed for the purposes outlined in this policy.
- Objection: You can object to the processing of your personal information in certain circumstances.
- Withdrawal of Consent: If you have given consent for processing, you can withdraw it at any time.
To exercise any of these rights, please contact us at [Insert Contact Details].
6. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance user experience and analyze website traffic. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings. By using our website, you consent to our use of cookies as outlined in this Privacy Policy.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The updated version will be posted on our website, and the effective date will be revised accordingly. We encourage you to review this page periodically to stay informed of any updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:
UIF Admin
Email: help@uifadmin.co.za
Phone: 065 622 1229
Address: Durbanville, Western Cape, 7550
We are committed to resolving any privacy-related issues promptly and transparently.
